Last updated: November 8, 2026
ServGuard Pest Solutions, LLC (“ServGuard,” “we,” “us,” or “our”) operates the website servguardpest.com (the “Site”) and provides pest control services in Mocksville, North Carolina and the surrounding Triad area. This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have. By using the Site, you agree to the practices described in this policy.
INFORMATION WE COLLECT
Information you provide to us:
- Contact details you send through our website forms, including your name, email address, phone number, and service address.
- Details about your property and service needs that you include in a quote request, such as the type of service, property size, and your message to us.
- Information you give us when you contact us by phone, text, or email.
Information collected automatically:
- When you visit the Site, we use Google Analytics to collect standard usage information, such as the pages you view, the time spent on pages, your browser and device type, approximate geographic location, and how you arrived at the Site. Google Analytics uses cookies to collect this information.
- Our website hosting provider may collect standard server log information, such as IP addresses and access times, as part of operating the Site.
HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Respond to quote requests, questions, and other inquiries.
- Schedule, provide, and follow up on pest control services.
- Communicate with you about your service, appointments, and account.
- Operate, maintain, and improve the Site and our services.
- Comply with legal obligations and protect our rights.
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We share information only as needed with service providers that help us operate the Site and our business, such as our website hosting provider, email provider, and Google Analytics, and only for the purposes described in this policy. We may also disclose information if required by law, or to protect the rights, property, or safety of ServGuard, our customers, or others.
COOKIES
The Site uses cookies through Google Analytics to understand how visitors use the Site. You can control cookies through your browser settings, including blocking or deleting them, and you can opt out of Google Analytics by installing Google’s opt-out browser add-on. Blocking cookies will not prevent you from using the Site or contacting us.
DATA RETENTION
We keep inquiry and customer information for as long as needed to provide services, maintain business records, and meet legal and tax requirements. You may ask us to delete your information at any time using the contact details below, and we will do so unless we are required to keep it by law.
YOUR CHOICES
You may contact us at any time to ask what personal information we hold about you, to correct it, or to ask that it be deleted. You may also ask us not to contact you for marketing purposes, and we will honor that request.
SECURITY
We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
CHILDREN’S PRIVACY
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
LINKS TO OTHER WEBSITES
The Site links to third-party websites and services, such as Google, Facebook, and Instagram. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect the most recent changes. Continued use of the Site after changes are posted means you accept the updated policy.
CONTACT US
If you have questions about this Privacy Policy or your information, contact us at:
ServGuard Pest Solutions, LLC
253 Singleton Rd, Mocksville, NC 27028
Phone: (336) 619-1208
Email: service@servguardpest.com